Turn on location

The Flights above me button on the Flight Tracker and the Lounge Finder’s find-me and Near me buttons need your location. If your browser says location is blocked, the steps below turn it back on.

We use your location only when you press a location button, and we never store it.

Press Check again to see whether location works here.

iPhone or iPad: Safari

1. Allow cwsi.net in Safari

  1. On a cwsi.net page, tap the page menu button in the address bar (Aa, or the button at the left of the address) and tap Website Settings.
  2. Tap Location and choose Allow or Ask.
  3. For every site at once: open Settings > Apps > Safari > Location (on older iOS, Settings > Safari > Location) and choose Ask or Allow.

2. Turn on location for your iPhone

  1. Open Settings > Privacy & Security > Location Services and turn Location Services on.
  2. In the same list, tap Safari Websites and choose While Using the App (or Ask Next Time Or When I Share).
  3. Turn Precise Location on there for the best position at an airport.

An iPhone reports both settings the same way, as “blocked”, so check both parts. Then reload this page and press Check again.

iPhone or iPad: Chrome or another app

1. Allow cwsi.net in Chrome

  1. Chrome asks when a site wants your location. Reload this page, press Check again and choose Allow when Chrome asks.
  2. If Chrome does not ask, the iPhone setting below is usually the one that is off.

2. Turn on location for Chrome

  1. Open Settings > Privacy & Security > Location Services and turn Location Services on.
  2. In the same list, tap Chrome and choose While Using the App (or Ask Next Time Or When I Share).
  3. Turn Precise Location on there for the best position at an airport.

Using Edge, Firefox or the Google app instead? The same steps apply: pick that app in the Location Services list.

Android: Chrome

1. Allow cwsi.net in Chrome

  1. On a cwsi.net page, tap View site information at the left of the address bar, then Permissions, and turn Location on.
  2. Not listed there? Tap More (the three dots) > Settings > Site settings > Location, tap cwsi.net under Not allowed and choose Allow.

2. Turn on location for your phone

  1. Open Settings > Location and turn Use location on.
  2. On the same screen, tap App location permissions > Chrome and choose Allow only while using the app.
  3. Turn Use precise location on for the best position at an airport.

Menu names vary a little between phone makers. Using another browser? Pick it instead of Chrome in step 2.

Computer: Chrome

1. Allow cwsi.net in Chrome

  1. On a cwsi.net page, click the icon at the left of the address bar (View site information).
  2. Turn Location on. If it is not listed, click Site settings and set Location to Allow.
  3. Or open More (the three dots) > Settings > Privacy and security > Site settings > Location and take cwsi.net off the Not allowed list.

2. Turn on location for Chrome on your computer

  1. Mac: Apple menu > System Settings > Privacy & Security > Location Services. Turn Location Services on, and turn it on for Google Chrome.
  2. Windows: Start > Settings > Privacy & security > Location. Turn on Location services and Let apps access your location, and make sure Let desktop apps access your location is on.

If Chrome says location is turned off in your system settings, step 2 is the one to fix.

Mac: Safari

1. Allow cwsi.net in Safari

  1. Choose Safari > Settings, then click Websites.
  2. Click Location in the list at the left.
  3. Next to cwsi.net, choose Allow or Ask.

2. Turn on location for Safari on your Mac

  1. Apple menu > System Settings > Privacy & Security > Location Services.
  2. Turn Location Services on, and turn it on for Safari.

Microsoft Edge

1. Allow cwsi.net in Edge

  1. On a cwsi.net page, click the lock icon at the left of the address bar, then Permissions for this site.
  2. Next to Location, choose Allow (or Ask).
  3. For every site: Settings > Privacy, search, and services > Site permissions > All permissions > Location, and turn Ask before accessing on.

2. Turn on location for Edge on your computer

  1. Windows: Start > Settings > Privacy & security > Location. Turn on Location services and Let apps access your location, and make sure Let desktop apps access your location is on.
  2. Mac: Apple menu > System Settings > Privacy & Security > Location Services. Turn Location Services on, and turn it on for Microsoft Edge.

Edge on a phone? Use the iPhone: Chrome or Android: Chrome steps, picking Edge where they say Chrome.

Firefox

1. Allow cwsi.net in Firefox

  1. On a cwsi.net page, click the permissions icon at the left of the address bar. Next to Access your location, click the X to clear the block.
  2. Or open Settings > Privacy & Security, scroll to Permissions and click Settings next to Location. Set cwsi.net to Allow or remove it, make sure Block new requests asking to access your location is not ticked, and click Save Changes.

2. Turn on location for Firefox on your computer

  1. Windows: Start > Settings > Privacy & security > Location. Turn on Location services and Let apps access your location, and make sure Let desktop apps access your location is on.
  2. Mac: Apple menu > System Settings > Privacy & Security > Location Services. Turn Location Services on, and turn it on for Firefox.

Firefox on a phone? Use the iPhone: Chrome or Android: Chrome steps, picking Firefox where they say Chrome.

Changed a setting? Reload this page, then press Check again. Still stuck? Tell us which phone or computer and browser you use.