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Japan Airlines customer service phone numbers

IATA JL · JAL Mileage Bank

Reservations and information

800-525-3663

Daily 05:00-16:00 Pacific Time · United States and Canada

JAL Mileage Bank

800-525-3663

Monday-Friday 09:00-16:00 Pacific Time; closed Saturday, Sunday and U.S. holidays · United States and Canada

Flight information (international flights)

800-525-2355

United States and Canada

Get help online

Good to know

  • The page lists the same toll-free number as 1-800-JAL-FONE; outside the US and Canada call 310-607-4160.
  • Callers with hearing or speech disabilities can reach JAL by dialing 711 (National Relay Service).

Earn miles on JAL

On cwsi.net

From JAL's official pages.cwsi.net is not affiliated with Japan Airlines.
Sources: www.jal.co.jp/ar/en/information/ | www.jal.co.jp/ar/en/help/ | www.jal.co.jp/en-us/ | www.jal.co.jp/en-us/mileage.html | www.jal.co.jp/jp/en/inter/baggage/ | www.jal.co.jp/jp/en/inter/baggage/accident/ | www.jal.co.jp/jp/en/inter/refund-apprication-precheck/ | www.jal.co.jp/jp/en/jalpri/